Show All Answers

1. I need to update something on my account (address, phone, email)

To update information on your account, call any Scott County Library Scott County Library Locations & Hours

2. I forgot my PIN number.

If we have your email on file, you can reset it by logging in to our catalog. 

You can also contacting any Scott County Library. 

Reset PIN Online

3. How do I renew my library items?

The best way to manage your whole account is through the library catalog. Sign in with your library card and PIN. You can renew your checked out items from My Account.

When an item is coming due, an attempt will be made to renew it automatically for another 3 weeks. You will receive an email reminder 3 days before an item(s) due date informing whether materials have been automatically renewed or need to be returned. You can also renew items through the library catalog. Sign into My Account with your library card and PIN.

Library Catalog

4. How do I see what I have checked out?

The best way to manage your whole account is through the library catalog. Sign in with your library card and PIN. Click on My Account to see what you have checked out and on hold. You can see the physical items you have out as well as electronic items.

Library Catalog

5. How do I change my PIN number?

If you know your current PIN, log into your account and change it in your My Account settings. If you've forgotten your PIN and have an email on file, follow the link to reset your PIN. Check your junk email folder for the reset link.

You can also change your PIN by contacting any Scott County Library.

Reset PIN

6. How do I renew my library card?

If you still live in Scott County, we just need to verify your address, phone number, and email address. Simply contact us in the way that works best for you.

Contact Us

7. How do I access my account?

Log into your account with your library card and PIN. There you'll see your preferences, holds, checkouts, and library fees (if you have any).

My Account Login

8. How do I pay my library fines?

You can pay library fines in person with cash or check. 

You can also pay online with a credit card. Simply log into your account with your library card and PIN. Choose the Fines tab and click on ProPay Credit Card Payments.

My Account Login

9. How do I arrange to have a test proctored?

All Scott County Libraries offer exam proctoring services. There is no cost for proctoring but we reserve the right to limit this service and we are unable to proctor certain types of exams. 

It is the student’s responsibility to verify that our guidelines are acceptable to their institution. View our guidelines on our Exam Proctoring page.

Before a test is scheduled, you must complete our online form - tests must be scheduled at least two days in advance. Since the date or time you want may not be available it's best to schedule an exam in as far advance as possible. Contact your library for more information on proctoring.

Exam Proctoring